Shipping policy

Free shipping on every US order. No minimum spend and no code needed. The free option is applied at checkout.

Where we ship: anywhere in the United States.

How long it takes: 3–7 business days.

Delivery times are estimates. Carrier delays, bad weather and public holidays can add a few days. If your order still hasn't arrived after 7 business days, email us at contact@ecentic.ai with your order number and we'll track it down.

For returns, or anything that arrives damaged, see our refund policy.